WAGGY WALKYS LLC POLICIES AND RELEASE
VISIT DURATION POLICY:
WORK AS A TEAM POLICY
BILLING POLICIES FOR NONRECURRING SERVICES:
BILLING POLICIES FOR RECURRING SERVICES:
We bill once every four weeks for recurring services such as dog walking and dog park play groups, or ANY outstanding bills still owed (recurring and nonrecurring past dues) that were not collected previously that month. Waggy Walkys reserves the right to bill upfront for any services.
When you register online you must provide us with your credit card information and this card’s associated billing address. Please make sure the billing address and zip code you have on file is the same address associated with the credit card you put on file. We will verify that your pet sitter is available for the dates requested and then we will create an approved schedule. Management will run the credit card on file, every four weeks (every fourth Tuesday) for services rendered for that entire four-week billing cycle. Any schedule adjustments (additional visits or visits canceled) not applied to the paid invoice will be updated in our database and reflected in your next recurring invoice. There will be a 3% credit card processing fee surcharge applied. Your credit card numbers on file are password protected, encrypted and our transactions are securely processed by us using a reputable, third party merchant account.
PET ILLNESS/ PET EMERGENCIES:
In case of emergency, you authorize that a Waggy Walkys team member may seek medical services on your behalf for your pet(s) in the event that you cannot be contacted. Our team members will attempt to bring your pet(s) to the veterinarian on file in the pet’s account first. In the event there is no veterinarian information on file, you agree to allow Waggy Walkys to choose a veterinarian for the care of your animal(s). You are responsible for any and all veterinary expenses incurred and will be responsible for providing the veterinarian with a means of payment. Waggy Walkys will not be responsible for the cost of medical treatment for your pet(s).